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Terms and Conditions
Please read carefully these terms and
conditions as you knowledge that you have
read, agreed and accepted all of these item
as below:
Deposit and Final Payment
Your booking confirmation will be accepted
not later than 30 days prior to departure
date by transfer to our bank account with
deposit of 50% from the cost of the package
fare and the balance is full payment the
latest of 7 days before departure date.
Remittance to be sent to the account of:
Payments Details:
I We believe that simply is best that why we
always want to make our payment procedures,
as easy as we can do to our customers. You
can make payments in U.S. $, Euro, For the
reservation or advance booking, you can wire
deposit in our company bank account as
follow:
MANDIRI DOLLAR BANK ACCOUNT
Name: Nur Ihsan
Bank:
PT Bank Mandiri (Persero) Cakranegara
Branch, Mataram Lombok Indonesia
Pejanggik street no.20-22
Bank Account No:
145-00-0665360-0
Swift code:
B M R I I D J A
Note:
Please fax or email us remittance transfer
form after payment has been made (To: Nur
Ihsan, Fax No: +62-370-635084)
Cancellation Fee
- If the cancellation is made within 21 days
prior to departure date, the cancellation
fee will be 25% of
the cost of the package fare.
- If the cancellation is made within 15 days
prior to departure date, the cancellation
fee will be 45% of the cost of package fare.
- If the cancellation is made within 5 days
prior to departure date, the cancellation
fee will be 85 % of the cost of package
fare.
Our Responsibility
We will always do our bestest effort to
ensure your tour arrangements are running
well and satisfying. However, the locations
of adventure trip may be in remote areas or
in the wilderness. The events may occur in
these places are less predictable and
sometimes unexpected being the norm. Despite
painstaking planning, such events cannot be
taken for granted and there will be some
elements of risk-taking as we are dealing
with the mighty nature and other elements.
Some places are not having the same quality
of facility, healthy and safety services
that may dictate us to be accustomed for
limited of communications. The road travel
may be uncomfortable and sometimes
unreliable. This means that the itineraries
planned should be seen as statement of
intention, rather than contractual
obligation. Accident, illness, unfavorable
climate, disaster, transport difficulties,
political instability, flight cancel and
delay or other Force Majeure might cause the
itineraries are amended or canceled.
Nevertheless, we will do everything within
our control to minimize the effects of the
enforced changes. We do need your
understanding if our staffs or local guides
make some alterations which are necessary
with or without consulting to clients due to
above cases.
We will accept liability for only to the
extent of any loss or damage sustained by
you as a result of our negligence. However,
we do not accept any liability in contract
or in a tort (actionable wrong) for any
injury, damage, loss, delay, additional
expense or inconvenience caused directly or
indirectly by the Force Majeure or other
events which are beyond of our control and
which are not preventable by reasonable
diligence on our part (including but not
limited to war, civil disturbance, inclement
weather, riots, fire, floods, government
regulations, labor or industrial disputes,
Act of God, etc). We will assist you in
rescheduling of flights and organizing
suitable accommodation, transportation,
meals, etc. But all costs will be borne by
customers if the circumstances occur.
Voucher / Exchange ORDER
Please issue one voucher for all service
required, clearly explaining service to be
provided and itinerary should be forwarded
with the vouchers and only these detailed
service will be provided.
Copies of both voucher and itinerary must be
received before arrival of client. Please
address your voucher / exchange order to
Lombok Trekking Travel
LIABILITY
although no effort will be spared to provide
the requested service Lombok Trekking Travel
acts only agent for transportation company
Hotels, car operation and other contractors
will therefore have to disclaim
responsibility for any lost damage, accident
or other change of schedule caused or
irregularities arising from circumstances
beyond their control.
Lombok Trekking Travel also reserves the
right to change the itinerary with or
without notice if in the best interest of
all concerned.
Exchange Rates
All in this tariff rate quoted are in U.S. $
dollar and the local currencies of the
countries concerned unless otherwise stated.
Tax
Airport taxes are not included in our
quotation.
Validity
This tariff is valid for the calendar of the
year or effective: March 2008 - April 2009
Transfer Transfer rates include: meeting and
greeting, assistance with arrival and
departure procedures at Airport, Sea port,
port and Station Hotel. Porterage less
during transfer operation at Airport, Sea
port, hotel and transportation by air
conditioned of travel reservation.
Hotel
Hotel accommodation is in based on sharing
in air conditioned, twin bed room, with
private bath or shower unless otherwise
indicated, single room supplement are
indicated.
Lombok Trekking Travel has special volume
discount group rates at many hotels in the
region. All rates Nett Lombok Trekking
Travel Service
Transportation
The best transportation is available Lombok
Trekking Travel utilizes coaches and owned
by its operating companies and associations.
Standard of service
Lombok Trekking Travel guarantees to provide
the high standard of service with in the
limitation of the destination involved.
Whole sales facilities
Office space and facilities are available in
Lombok Trekking Travel Service operating
office for tour coordinators of volume group
movement. Rental charge will be related to
be volume of business generated for Lombok
Trekking Travel. Hospitality uniformed staff
desks with attractively maybe arrange
principle at hotel group for regular arrival
and for dispensing information comes out of
optimal sightseeing tour and making meal
rearrangement. Facsimile, telephone
facilities are available in principle areas
to tour leaders. All charge will be debited
back to the company concerned.
Refunds
No refund will be made for any unused
services included of the tours.
Travel Documents
All visitors to Indonesia must be in
possession of a valid passport (+6 months
valid) and having proof of onward passage
(return ticket). A visa is required for
tourists visiting Indonesia from many
countries. The visa can be obtained at your
point of entry airport (check Indonesia
Embassy website for a complete list).
Airport visas can be up to 1 month and are
non-extendable. Please consult your Embassy
for help in acquiring the proper visa before
entering Indonesia.
Travel Insurance
You are strongly recommended to purchase
your own travel insurance for trip
cancellations, hospitalization, medical
evacuation, loss of baggage, etc. So please
consult with reliable travel insurance
companies.
All the staffs of Indo Travel net.com ( P.T
Lombok Trekking Travel Service Company )
will work hard and find the greatest
solution to overcome any problem which may
occur during the tour, but you should be
aware that some things could be beyond of
our control.
In order to avoid any misunderstanding that
might be happened between us, during or
after the tour. Please read carefully all
above information and let us know if you
have questions related to the entire tours.
We will answer for all of your questions and
inquiries with our hearts.
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